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Solutions

Use cases your business
can actually start with.

21 ways Amicus shows up for your team — grouped by the product that powers each one. Start with the use case closest to your problem; scale into the rest as you grow.

Amicus

Chat Agent

Conversations that get smarter, on every channel.

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Customer Service Agent

24/7 frontline that never burns out.

Frontline support across Line, Messenger, and web — handing full context to your team when escalation is needed.

Pre-Sales & Product Advisor

A salesperson who's read every spec sheet.

Answers detailed product questions and qualifies leads before they reach your sales team.

Vendor & Partner Portal

Self-service for the B2B side of your business.

Suppliers, distributors, and franchisees self-serve contracts, policies, and order status — anytime.

Internal Helpdesk

Your HR and IT team, available to everyone.

HR and IT answers in Slack and Line — fewer tickets, faster onboarding, less back-office burden.

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Analytics

Every conversation, an insight.

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Voice of Customer Dashboard

Hear what your customers are actually saying.

Sentiment, intent, and recurring complaints — extracted from every conversation, not waiting for the next NPS cycle.

Lead Qualification & CRM Sync

Every chat, a CRM record — automatically.

Contact, intent, and qualification signals captured into structured CRM data — no manual keying.

Agent Quality & Coaching

Coach with evidence, not opinion.

Response time, tone, and resolution measured across your team — know who's strong where, without sampling calls.

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Social Research

Social listening, finally with strategy.

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Brand Health Monitor

Reputation, in real time — with context.

Real-time brand tracking with the why behind every shift in sentiment — not just mention counts.

Competitor Intelligence

Read your competitor like a strategist would.

Decode what's working in competitor campaigns — and the gaps they leave open for you.

Content Strategy Mining

Stop guessing what content works.

See which formats and themes actually drive engagement — on your page and across the category.

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Communication Agent

Less back-and-forth. More moving forward.

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Vendor Follow-Up Agent

Procurement that doesn't slip through the cracks.

Quote chasing, delivery confirmations, invoice reminders — handled on schedule, in your tone.

Internal Coordination Agent

The cross-team status update that runs itself.

Status, deadlines, project progress — collected and surfaced automatically. No one chasing, nothing slipping.

Compliance & Renewal Outreach

The reminders you can't afford to miss — handled.

Renewals, KYC updates, regulatory notices sent on rule — on time, on script, every time.

Receivables & Payment Nudges

Get paid on time, without burning the relationship.

Payment reminders with tone tuned to each customer — gentle for good ones, firm for long-overdue.

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Lens.AI

Hire with clarity.

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High-Volume Hiring

Screen hundreds of applicants in the time it took to read ten.

Retail, BPO, hospitality, graduate intake — every candidate evaluated fairly, returned with evidence.

SME Structured First-Round

Enterprise hiring discipline — without the HR team to match.

For SMEs where the founder or manager hires directly. Lens.AI brings structure to the first round.

Specialist & Technical Screening

Verify capability before you spend interview time.

For developers, analysts, designers — structured technical and problem-solving interviews with evidence reports.

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Brainstorming

Your strategic team, in agent form.

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Strategic Planning Partner

A boardroom of perspectives, on demand.

AI agents simulating CFO, COO, CMO, and customer perspectives — challenge your assumptions before the real meeting.

Risk & Scenario Analysis

Stress-test the decision before you commit.

Run "what if" scenarios — market drop, competitor moves, supplier shifts — with impact and counter-moves in an hour.

New Market & Product Entry

Pressure-test your next move from every angle.

Before launching — review positioning, pricing, channel, and GTM risks with an AI panel that surfaces every trade-off.

Crisis Response War Room

Move fast — but think it through first.

PR, operational, supply chain — open a session, get multi-perspective response and action plan in the first hour.

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Not sure where to start? Let's talk.

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